Privacy Policy
Welcome to our Privacy Policy page. Your privacy is critically important to us.
Last Updated: April 2025
At Modden, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, store, and share your personal information across our marketplace platform, including services provided to both customers and vendors.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide to Us
Account information (name, email address, username, profile image)
Vendor application data (portfolio links, payment and tax details via Stripe)
Product uploads and metadata
Support tickets and contact forms
Surveys or feature feedback (optional)
b. Information Collected Automatically
Device and browser information (IP address, operating system, browser type)
Usage data (pages viewed, actions taken, referring URLs)
Session activity and login timestamps
Analytics identifiers (via services like Vercel Analytics, Plausible, or Google Analytics)
c. Third-Party Integrations
We may receive or process your information through:
Stripe Connect (for vendor onboarding and payouts)
Resend.com (for transactional emails)
Uploadthing (for file hosting and secure delivery)
Cloudflare (for performance and security enhancements)
2. How We Use Your Information
We use the information we collect to:
Create and manage your user or vendor account
Deliver purchased products securely
Process payments and issue payouts via Stripe
Send transactional or promotional emails
Provide customer support and resolve disputes
Improve, secure, and personalize your experience on Modden
Prevent fraud, abuse, or violations of our Terms of Service
Analyze usage trends to improve platform functionality
3. Legal Bases for Processing (GDPR Compliance)
If you are located in the European Union, we rely on the following legal bases to process your data:
Consent (e.g., newsletter subscriptions)
Contractual necessity (e.g., delivering your purchases or vendor payouts)
Legitimate interests (e.g., site security, product recommendations)
Legal obligation (e.g., tax and compliance reporting)
4. How We Share Your Information
We do not sell your personal information. We only share your data as necessary with:
Payment processors (Stripe) for payments and vendor onboarding
Email services (Resend) for transactional messages and notifications
Infrastructure providers (Cloudflare, Vercel) for performance and reliability
Legal authorities when required to comply with applicable laws or enforce platform rights
We may also share anonymized, aggregate data to improve services or monitor trends.
5. Cookies & Tracking
Modden may use cookies and similar tracking technologies to:
Remember your preferences (dark mode, language)
Enable secure login sessions
Understand how users interact with our platform
Measure performance and diagnose issues
You may disable cookies in your browser, but this may limit site functionality.
6. Your Privacy Rights
Depending on your location, you have the right to:
Access your personal data
Update or correct inaccuracies in your profile
Download a copy of your data
Request deletion of your account and personal information
Opt-out of marketing communications (via unsubscribe links)
To exercise your rights, email us at [email protected].
7. Data Retention
We retain your data as long as needed for:
Providing services (account access, purchases)
Legal compliance (e.g., tax regulations)
Resolving disputes or enforcing policies
If you close your account, we may retain certain information as required by law or for legitimate business purposes.
8. Children’s Privacy
Modden is not intended for children under 13. We do not knowingly collect data from children under this age. If we learn that we have collected data from a child, we will take steps to delete it.
9. Data Security
We implement technical and organizational measures to safeguard your information, including:
Encrypted communications (HTTPS/TLS)
Secure file storage
Role-based access controls
Regular vulnerability scans and security audits
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be announced via email or on our website. Continued use of the platform after updates constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about this policy or your data, contact: